How Customer Support Drives Customer Loyalty

Customer loyalty with the brand is important to raise the profit ratio and to achieve a competitive market position. According to the research analysis, the profitability of a company depends on how consistent its customers are in purchasing the products for a longer period. Only the satisfied customers are dedicated to the brand and keep…

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Humanization of AI in Retail

Artificial Intelligence and machine learning tools as a whole have taken important steps in development within the last decade. Specifically, AI tools have been getting more sophisticated in their learning and human-like decision-making. Optimal Pricing In the past, competitive pricing was almost purely human-oriented. Those in charge of pricing analytics would check their competitors’ prices…

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