Magento 2 Email Settings 2024: Step-by-Step Technique

Many businessmen ask questions on Amasty platform that they find it difficult to send via emails to their customers on Magento 2. Are you also facing any issues? If yes, this tutorial can help you. This article will help you to configure email in Magento 2. But, before we look at how to configure email settings in Magento, let’s understand why this is important.

What is SMTP?


SMTP stands for Simple Mail Transfer Protocol. This process makes it quite convenient to send emails to customers. If you are managing an eCommerce website and you want to send professional emails, you can use the SMTP server to connect to the system directly. Thus, you can easily send transactional emails without much complexity.

Benefits of email configuration in Magento 2

Till today, many store owners think that sending an email is not too important. But, in this technologically advanced and digitally active world, people are aware of email services. Thus, it is very important for businesses to use SMTP and the best mail transfer protocols so that the target audience can be made aware of the products and services offered by businesses.

You need to set up emails on Magento 2 admin page because for the following reasons:

Increase in professionalism:

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Using Magento 2 integrated email configuration can be one of the best ways for store owners to reflect professionalism in the services. The way you send and show your email reflects the way you target and influence your customers.

The link between customer and business

These days every customer wants to get rid of unnecessary buzzing calls, and thus, an email setup is a perfect way to get in touch with your customers without causing any inconvenience to them. It is very important for your customers to get a confirmation after they have purchased and paid for any goods and services. Thus, to keep a string attached between you and your customers, the use of Magento 2 integrated email can be the best option.

Sales and after-sales care

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Integrity is one of the key factors why you need to configure email in Magento 2. If you send emails about your recently launched products or services, your customers are aware of your business, and they take an interest in the products and services that you manufacture. In addition to this, the transparency between the buyer and the seller will enable you to build trust among your target customers. The after-sale email that you send to your customers makes them believe that your business takes care of their esteemed customers.

If you send the after-sale email, customers can become loyal, and it will help you to promote your brand among people. So, focus on email services through Magento to improve your brand reach.

Magento 2: email sending settings

  • Try to use this sequence of operations of Magento 2 email settings in turn. So, follow the steps by step approach to avoid confusion.
  • Configure store email addresses in Magento 2 email settings:
  • First of all, you need to set up e-dresses carefully.

Step 1: Register email addresses for your domain

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Many store owners skip this step, and they mainly want to save money by using personal email or email that comes up with at the end. But, if you want to show professionalism, it is important to have an email address with a domain name.

Step 2: Fill in the email configuration with Magento 2 admin panel

Expand your admin bar, then click on the stores, which will open the settings pane, then you need to open the configuration button.

Look to the left and under the general settings, click on the store email address. Open the general contact option and fill in the email address that contains the domain name.

All queries will be sent and received through this email address, and thus, make sure to type one that your team will check mostly.

  • Sender Name: In this column, enter the name of the representative who will mostly receive the message or check the message.
  • Sender email: type the one that is associated with the email address into the field.
  • When finishing, save the configuration.

Configuring sales email in Magento 2

Step 1: Customize your email template

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This email configuration in Magento 2 will allow the system to send a confirmation message when the customers place an order. It will send all information about the status of the order and customer email.
You can also customize the sales email in Magento by using a template. This template will help you to grab the attention of customers.

Step 2: Configure the sales email

The sales email offer four main sections to configure:

  • Order and order comments
  •  Invoice and invoice comments
  • Shipment and shipment comments
  • Credit memo

Set up the “yes” button if you want to send an order confirmation email whenever a customer makes a purchase on your website.

This process of configuring sales email in Magento will help you to boost trust amongst your target audience, and they will feel safe and secure after making the payment.

Setup Magento 2Admin user emails

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The Magento 2 user email helps you to send emails to your target customers who make regular purchases. In addition to the mails regarding regular services, you can also use the email for forgot password and admin page access. An email with a link to set up a new password will be sent to your mailbox. Thus, it makes the job of running the website a better way.

We hope you have gained adequate knowledge about Magento 2 email settings through this article. To check similar articles and guides, you can check the internet. This internet contains lots of guides about these technical aspects and topics. So, you can follow this platform to get detailed information about email settings and set up. Setting up Magento 2 email settings takes up only three steps: storing email addresses, sales emails, and Admin user emails. So, follow these steps and let us know in case you need any help.

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